Shopping Guide

Methods Of Payment

We accept Visa, Mastercard, AMEX (American express) and Visa Electron.

Place An Order Placing an order is simple. Simply navigate our site to the products you want and when you’ve chosen the items, click the ‘Add to basket’ button.

Your basket (situated in the right header of every page) will display your products – you can either continue shopping or checkout immediately.

Edit My Order

If you wish to edit or change your order after it has been placed, simply send us an email explaining what you wish to change. If your order has already been processed, you will not be able to modify or change your order.

Returns and Exchanges

If you are not satisfied with your purchase and would like to return the goods, please contact us to discuss the reason for this. If your refund request is approved, you will be required to return the item to Pure Sports Nutrition in its original condition within 14 days of purchase for a replacement, exchange or refund. Please also ensure that you include proof of purchase with your item.

If you receive your order and find that it has been damaged, is defective in any way or is not the item that you ordered, we will pay for the collection of the item and arrange a replacement or refund. In the event of this occurring, please contact us on 042767128 between 9.00am to 5pm (Sun-Thurs) and request return instructions.

Please do not return an item without informing us and please ensure that all returned goods are clearly marked with your name and order details.

Our return address is:

The Principals Mena DMCC
Mazaya Business Avenue
Jumeriah Lake Towers
Building AA1 1505
P.O. Box 31707
UAE

Returned products must meet the following criteria to be eligible for a refund:

1. The item must be in resaleable condition, unsoiled and with no damage to the container, lid, seal or label.
2. The item must be unopened.
3. The item must be in the original packaging.
4. The item must be returned within 14 days of purchase.

Please contact our Customer Service Team on 042767128, or email customerservices@puresportsnutrition.me if you have any questions or queries regarding your return.

Returns can take between 7—10 business days to receive and process. However, we will do our best to minimise any delay.